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How do I send my Solo website as an automated response to clients WhatsApp?
How do I send my Solo website as an automated response to clients WhatsApp?

Instructions on how to add your Solo website as an out of office response on WhatsApp

Updated over 2 weeks ago

To send your Solo website as an automated response to clients WhatsApp;

  1. Make sure you are using the WhatsApp Business app

  2. Tap More options more options > Business tools > Away message.

  3. Turn on Send away message.

  4. Under Away message, tap the message to edit it

  5. Write an away message directing customers to book through your Solo website

  6. Tap Save

  7. Tap Schedule to schedule your away message. Choose from the following options;

    • Always send: send at all times

    • Custom schedule: send only during the specified period.

    • Outside of business hours: send only outside of business hours.

    • Note: This option is only available if you have set your business hours in your business profile.

  8. Tap Recipients to determine who should receive your away message. Choose from the following options:

    • Everyone: send to anyone who messages you while you have the Away Message feature turned on.

    • Everyone not in address book: send only to customers who aren't in your address book.

    • Everyone except…: send to all customers except those you select.

    • Only send to…: send only to selected contacts.

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