Skip to main content

How to cancel / change your subscription

Change or cancel your Solo subscription

Written by Brent Wilson

Sometimes your situation changes and you need to change or cancel your Solo subscription, we get it. Don't worry you can cancel or change your Solo subscription at any time.

When cancelling your subscription your account data is safe and will not be lost. You can resubscribe and continue at any time.

To cancel your subscription:

  1. Go to the Settings > Subscription page in Solo

  2. Click the Manage subscription button at the bottom of the page

  3. Click the Cancel subscription button

  4. Click Cancel subscription again to confirm.

That's it, your subscription is cancelled. You will still have access until the end of your current billing period, at which point you will lose access to Solo's paid features.

You can export a spreadsheet of your data via Settings > Export data at any time.

Thanks for subscribing to Solo and we hope to see you back again in the future.

šŸ“± Mobile app instructions:

To cancel your subscription in the Android or iOS mobile app:

  1. Go to More in the main navigation bar

  2. Tap Subscription in the Account menu

  3. Scroll to the bottom of the screen and tap the Manage subscription link

  4. Tap the Cancel subscription button

  5. Tap Cancel subscription again to confirm.

How to change your subscription

Sometimes you need more, or less, features than your current Solo plan.

You can change your subscription at any time and any remaining credit will be automatically applied to your new plan.

To change your subscription:

  1. Go to the Settings > Subscription page in Solo

  2. Click the Subscribe now button for the plan you wish to change to

  3. Click Update subscription

  4. Select the plan you wish to change to and click Continue.

  5. Click Confirm.

You will be changed to the new plan immediately.

šŸ“± Mobile app instructions:

To change your subscription in the Android or iOS mobile app:

  1. Go to More in the main navigation bar

  2. Tap Subscription in the Account menu

  3. Tap the Subscribe now button for the plan you wish to change to

  4. Tap Update subscription

  5. Select the plan you wish to change to and tap Continue.

  6. Tap Confirm.

Did this answer your question?