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Written by Axon
Updated over a week ago

Soma NPT is a cutting-edge platform that provides athletes with the tools they need to maximize their performance and reach their full potential. With its innovative features, it has become one of the most sought-after solutions for athletes who want to take their training to the next level.

Can I Log In with Just My Soma ID?

Yes, you can log in with just your Soma ID. Simply enter your Soma ID into the required field, and you'll be able to access the platform.

Does Soma NPT Run on iPad & iPhone?

Yes, Soma NPT is compatible with both iPad and iPhone devices.

How Do I Select a Task?

To select a task in Soma NPT, simply tap + from the home screen and add tasks to your favourites. This will allow you to quickly access the tasks that you need to complete.

Where is the Data Held?

All of your data is held encrypted on our servers in Switzerland. This means that your data is always secure and protected from outside threats.

What is a Soma ID?

A SOMA ID is a 6-digit code that gives you access to Soma NPT. This code is unique to you, and it allows you to log in to Soma NPT from any device.

Where Can I Find My Soma ID?

Your Soma ID is located on the home screen, so it's easy to find when you need it.

Do You Offer a Free Trial?

We do not provide free trials for Soma NPT.

How Do I Cancel My Subscription?

If you purchased your subscription via iTunes, you can manage it through the Settings app. To cancel your subscription, follow these steps:

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Tap the subscription that you want to manage.

  5. Tap Cancel Subscription.

Do You Offer Phone Support?

No, we don't offer phone support. Instead, we offer 24/7 support via our chat system, which is always one click away. You’ll always have a knowledgeable team member on the other end.

Keeping support solely online allows us to better help your inquiry in a speedy and more efficient manner, as our team is able to focus all of their energy on your inquiry with the fewest number of distractions and interruptions possible. This in turn means that your inquiry is ultimately resolved faster. We believe it wouldn’t be possible to provide the same effective assistance over the phone.

Here are a few additional reasons why:

  • A chat allows us to immediately pull information for your inquiry quickly from our online resources.

  • We’re able to automatically gather technical information for research and troubleshooting purposes and link you directly to our online Help Center.

  • All support chats and conversations are stored for access at all times. This allows anyone on our team to easily pick up where another left off, therefore never having to ask you questions twice.

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