Overview
Inbox is your dedicated space for seamless communication with suppliers regarding specific inquiries. Here, users can conveniently view and manage all communication threads related to their inquiries and quotations. Whether discussing product specifications, negotiating terms, or resolving issues, Inbox provides a centralized platform for efficient and effective communication.
In order to send messages/emails to the supplier, you need to integrate with email first.
For integrating emails, please visit Integrating with email for more information
Send messages/emails under existing inquiry
1. Click the Inquiry button on the left hand menu
2.Click on the inquiry you wish to discuss with supplier
3. Click on the tab Invite Suppliers to find the suppliers you want to quote. Then click on "Invite to quote"
4. We will provide a default email template. You can edit the email content, add content variables, and click "preview" to ensure the accuracy of the content.
5. Then Click on "View Invitations". You can then read all the email and replies under Chat
6. Click View to read the entire email
7. Click Reply to write to supplier
8. Click Send when you’ve finished writing your reply.
Send messages/emails when creating new inquiry
When an inquiry is created, SourceReady will automatically send an email to the selected supplier.
Here’s a preview of how the email will look:
You can click on variable tag to change the variable.
You also can add variables in Email title or contents. These two buttons are in the different places.
If you want to save the currently modified email template for future use, click "Save as template".
Please note:
The email address of sender and CC cannot be edited.
The email subject cannot be edited.
Email subject: SourceReady: Hi, can you quote for our new product
Sender Name and Email Address: {logged-in SourceReady account}