The best way to communicate with guests is through SpacePal’s built-in chat. Our platform gives you all the tools you need to share photos, videos, documents, and even voice notes—ensuring seamless communication while keeping your information secure.
Why Use SpacePal’s Chat?
✅ Full Security & Privacy – Guest and host phone numbers are only shared after the reservation is confirmed and paid.
✅ Everything in One Place – Keep all your messages, media, and important details in one secure thread.
✅ Protection & Support – By staying on the platform, you maintain eligibility for SpacePal’s cancellation and refund policies, as well as protection against potential disputes.
Avoid External Communication
Some guests might suggest using email, WhatsApp, or other platforms, but this comes with risks:
❌ Loss of Protection – Payments outside of SpacePal aren’t covered by our security measures.
❌ Increased Risk of Fraud – External communication makes it harder for us to assist in case of any issues.
By keeping all communication within SpacePal, you ensure a smooth, protected, and hassle-free experience for both you and your guests. 🚀