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How to connect with guests
How to connect with guests
Mateo Caño avatar
Written by Mateo Caño
Updated over 5 months ago

The best way to connect with guests is through the SpacePal platform’s chat. For your safety and privacy, tenant and host phone numbers are shared only after the reservation is paid.

Some might suggest using email, WhatsApp, or other methods, but this means losing the protection of our cancellation and refund policies, among other guarantees.

Using external methods also makes it harder for us to protect your data, increasing the risk of fraud and security issues.

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