At SpacePal, we consider our hosts as partners and want them to have the best possible experience. That’s why keeping all communications and payments within the platform is crucial.
Why?
Protection: Our cancellation policies, damage guarantee, and dispute resolution protect you.
Fraud Prevention: Keeping everything on SpacePal helps avoid fraud and other risks.
24/7 Support: We offer round-the-clock support to resolve any issues or questions you may have.
If a client would like to communicate or pay outside the platform, please decline and let us know. Violating this policy can lead to removal from the community and service fees.