An inquiry is a message from a guest seeking more information about your space before sending a booking request. When you receive an inquiry, it means the guests are close to booking, they just need that final nudge!
Respond within 24 hours
Make sure to respond to all messages within 24 hours. Inquiries and booking requests are crucial! Quick responses increase your chances of securing a booking and help maintain a good response rate, which boosts your listing’s position in search results.
Speed up the process
Every inquiry is an opportunity to impress. Responding with the right incentive can quickly fill your calendar.
Invite to book: The fastest way to secure a booking after an inquiry. The guest only needs to confirm your invitation.
Send a special offer: Depending on the guest’s questions, you can offer a different price, dates, or a space that better suits their preferences.