An inquiry is a message from a guest seeking more information about your space before sending a booking request. When you receive an inquiry, it means the guests are close to booking, they just need that final nudge!
Respond Within 24 Hours
Make sure to reply to all messages within 24 hours. Inquiries and booking requests are crucial! Quick responses increase your chances of securing a booking and help maintain a good response rate, which boosts your listing’s position in search results.
Provide More Information with Media
To give guests a better idea of your space, you can share additional details through photos, videos, documents, or even voice notes directly in the chat. This helps answer their questions more effectively and builds trust.
Speed Up the Process
Every inquiry is an opportunity to impress. Responding with the right incentive can quickly fill your calendar.
Invite to Book – The fastest way to secure a booking after an inquiry. The guest only needs to confirm your invitation.
Send a Special Offer – Depending on the guest’s questions, you can offer a different price, dates, or even suggest a space that better suits their needs.
💡 Pro Tip: A clear and detailed response, combined with extra visuals, can make all the difference in converting an inquiry into a confirmed booking! 🚀