Skip to main content

Where can I find payment requests sent by Sparrow?

G
Written by Gavin Servai
Updated over a year ago

To ensure prompt response to rent requests, follow these steps:

  • Check All Email Folders: Look in your main inbox and spam/junk folders for the rent payment email or e-transfer request.

  • Specify the Date: Our emails are sent 5 days before your rent is due. Be sure to check your email around that time.

  • Sender Address: The rent request email will be from SPARROW <notify@payments.interac.ca>. Consider adding it to your contacts to prevent it from going to your spam folder.

  • If you still can't find the email, don't hesitate to reach out to us at hello@sparrowshare.com. We're here to help.

Did this answer your question?