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Troubleshooting for Students

Here are some basic troubleshooting that may help you solve different issues during your assignment

Written by Jonas Echeverri

🔊 Audio & Microphone Troubleshooting

If something isn’t working, try these steps:

🎤 Allow Microphone Access

  • When prompted, click Allow to give Speakable access to your microphone.

  • If you accidentally clicked Block:

    • Click the 🔒 lock icon in your browser address bar

    • Change microphone permissions to Allow

    • Refresh the page


🔁 Clear Cache (if pages aren’t loading correctly)

If things seem stuck or not updating:

  1. Open your browser settings

  2. Clear cache (you do not need to delete passwords)

  3. Refresh Speakable


🔊 Audio Playback Issues

If you cannot hear audio:

  • Check that your volume is turned up

  • Make sure headphones are plugged in (If using them)

  • Try refreshing the page

  • Try a different browser (Chrome is recommended)


💡 Final Tips for Success

  • Speak clearly and don’t rush.

  • Make sure every answer is Sent.

  • Always click Submit at the end.

  • If something doesn’t work, refresh and try again before contacting your teacher.

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