Before you start
You'll need:
Access to your domain's DNS settings
An unused subdomain (like "forms.yourcompany.com")
Ability to complete setup within 72 hours
Important: Don't use your root domain (like "yourcompany.com"). Always use a subdomain!
Step-by-Step Setup
1. Start the Setup Process
Go to Settings > Custom Domain
Enter your subdomain (example: `forms.yourcompany.com`)
Click "Set up domain"
Wait a few minutes for DNS record generation
Use the trash can icon to stop your DNS record set up
2. Update Your DNS Settings
1. Log into your domain provider's dashboard
2. Find the DNS settings section
3. Add the provided DNS records exactly as shown
4. Click "Verify and start using domain"
Remember: You have 72 hours to verify your domain
3. Wait for SSL Certificate
Your SSL certificate will generate automatically after verification.
Common Questions
How long does it take?
DNS changes typically take 15-60 minutes to propagate
The entire process usually takes less than an hour
What if verification fails?
Double-check your DNS records
Ensure the subdomain isn't being used elsewhere
Start a new setup if 72 hours have passed
Can I change my domain later?
Yes, but you'll need to go through the verification process again.