We’re excited to inform you that Sphere Ramp is now available for use again. Recently, we had a period of downtime to implement important upgrades and improvements to our platform. This included the introduction of new controls to enhance the safety and security of our operations.

During the downtime, we strengthened our infrastructure and added new safety measures. These improvements are designed to ensure a secure environment for all transactions and to better serve our international customers.

All customer transfers pending during the downtime should have been processed as usual. If you notice any discrepancies or have any concerns regarding your transfers, please do not hesitate to reach out to our support team via the Support chat in our application.

As part of our commitment to your safety, we have introduced new measures, including transfer limits. Transfer limits update according to safe usage over time, and current limits are displayed at the time of each transaction. These enhancements are designed to prevent any potential issues and maintain the integrity of our services.

In addition to these safety measures, we have made infrastructure improvements that will allow us to introduce exciting new features in the near future. Our mission at Sphere is to accelerate the ease of money transfer on the internet in a safe and secure way, and these enhancements are in line with that vision.

Thank you for your understanding and continued trust in Sphere. We are excited about the future and look forward to bringing you even better services soon!

Best regards,

The Sphere Team