Regardless of whether the video is 10 hours or 5 minutes long, it should process within 5 to 10 minutes.
If the video is still taking too long to process, consider the following:
The video resolution may be higher than 4K.
The video may not have a 16:9 (horizontal) ratio.
If your clips are stuck after processing, for assistance, please email us at support@spikes.studio.