Effective October 31st, 2024, we've updated our video storage retention policy to better serve our users.
New Storage Duration
Trial & Pro Users: Videos are now stored for 30 days
Free Users: Videos are stored for 7 days
Important Note: This 30-day retention period applies only to videos recorded after October 31st, 2024. Videos recorded before this date will not be automatically extended to 30 days.
Storage Options
Trial & Pro Users
Access videos directly on Spinach AI for 30 days
Enable Google Drive integration for extended storage beyond 30 days
Free Users
Access videos for 7 days
Limited to most recent recordings
Option to upgrade to Pro for extended storage
Extending Your Storage
Trial & Pro Users: Connect your Google Drive to keep videos beyond the 30-day period
Free Users: Upgrade to Pro to get extended storage options and Google Drive integration
Custom Retention Options
Need longer retention periods? We offer customized video retention solutions for businesses with specific requirements. Contact our support team to learn more about custom retention options.
Need help setting up Google Drive integration or have questions? Contact our support team.