When it is time to change your Spinn Water Filter, you will receive a notification within the Spinn App. Make sure that you keep a backup filter on hand so you don't have to wait for one to arrive after your old filter needs to be replaced. You can order those here.
The required schedule of maintenance is:
1. Cleaning (180 servings / 1 month of use)*
2. Descaling (1000 servings / 6 months of use)*
3. Replacing water filter (150 L / 2 months of use)*
*Whichever comes first! You will need to clean your Spinn at a minimum ONCE PER MONTH.
Failure to follow the above schedule will cause your Spinn to malfunction.
To properly "register" your water filter, be sure to run the 'New Filter' cycle within the Spinn App.
Should you need any help, please reach out to the Spinn Support team - we are here for you Monday - Friday: 9:00 am - 5:00 pm PST. Click on the chat bubble in the bottom right hand corner of this screen.