What Is Cashback?
Cashback is a reward system where players get a percentage of their net losses returned as Bonus Money, either through promotional campaigns or as part of the VIP programme.
How Is Cashback Calculated?
For regular cashback campaigns:
Cashback =
(real money + bonus bets) − (real money + bonus wins) − bonus granted + (bonus forfeited + auto-forfeited + expired)
For Extra players:
(real money + bonus bets) − (real money + bonus wins) − bonus granted − jackpot contribution + (bonus forfeited + auto-forfeited + expired)
What Is Extra Cashback?
Extra is our exclusive VIP programme. As a member, you can receive up to 20% cashback weekly on your net losses.
Key highlights:
Cashback is calculated weekly (Friday 00:00 to Thursday 23:59 CET).
Paid in Bonus Money with a low 1x wagering requirement.
Requires a minimum of €10 cashback earned to be credited.
Cashback applies only to real money net losses on casino games.
Cashback Terms & Limits
Cashback is awarded in Bonus Money and subject to wagering:
35x (standard bonus)
1x (for Extra)
Minimum cashback payout: €1 for regular campaigns, €10 for Extra.
Maximum cashback from “Cashback Chips” (My Rewards): €100.
Cashback expires if not claimed and only applies to open accounts.
Cashback only applies to casino transactions (not sports betting or non-casino games).
Extra cashback is centralised across all Rootz brands (Wildz, Wheelz, Spinz, Chipz, Tuplaus). Once claimed on one, it's removed from others.
Quick Summary
Feature | Regular Cashback | Extra Cashback |
Cashback Type | Bonus Money | Bonus Money |
Wagering Requirement | 35x | 1x |
Minimum Amount to Qualify | €1 | €10 |
Max Cashback via Cashback Chip | €100 | €100 |
Applies To | Real money losses | Real money losses |
Period | Campaign-based | Weekly (Fri–Thu) |
FAQs
Do I need to claim cashback manually?
Yes. Cashback is usually claimable in your My Rewards section.
Can I get cashback if I use bonus money?
No. Only real money losses count towards cashback.
When do I receive my cashback?
Regular cashback: as per campaign. Extra cashback: every Friday.What happens if I don’t use my cashback?
Cashback expires if not used before the stated deadline in your Rewards section.
Still Need Help?
Reach out to our friendly support team anytime via:
Live Chat
Email: support@spinz.com