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QuickPicks: Doubles Down on Player Loyalty With the Whalers Club Rewards Program

QuickPicks, a mobile daily fantasy sports (DFS) app, is leaning into player retention with a tiered cashback program called the Whalers Club — a rewards system that pays users back in "Splash Credits" based on how much they spend on entries each week.


How the App Works

The core QuickPicks experience is built around quick, prop-style picks. On the Browse tab, users can filter by league (NFL, NBA, NHL, and more) and place picks on individual player stats — like betting the over or under on Joe Burrow's passing yards or Kevin Durant's point total for the night. A "Popular Picks" carousel highlights trending player props, while an "Upcoming Games & Events" section shows live game countdowns across leagues. Users manage a cash balance directly from the home screen, with a visible "+" button to add funds.


Discovering and Tracking the Program In-App

QuickPicks surfaces the Whalers Club directly inside the Promotions section of the Browse tab, rather than burying it in a separate rewards menu. The experience is built around four touchpoints:

  • Introduction card: The first time a user encounters the program, a card in the Promo Center introduces the Whalers Club — explaining the concept and inviting them to tap in for details.

  • Live progress tracker: Once enrolled, that same promo slot becomes a live progress card showing exactly how much more the user needs to spend to reach their next tier (e.g., "$123 to reach Bronze"), along with a countdown to the weekly reset.

  • In-app education: From the expanded view, users can drill into "How It Works," a full breakdown of tier thresholds, and specifics on what does and doesn't count toward qualification — all without leaving the app.

  • Transaction history: A dedicated rewards history screen logs every qualifying week: total entries, dates, status (Pending vs. Added to Splash Credits), and a unique transaction ID — giving users a running, auditable record of what they've earned.


The Whalers Club: A Weekly Cashback Loyalty Program (QuickPicks)

The Whalers Club rewards users based on total weekly entry spend, structured across four tiers:

The weekly cycle runs Thursday 12:00 AM EST through Wednesday 11:59 PM EST. Tiers are calculated the following Thursday, users are notified by email, and Splash Credits land in accounts by Friday at 5:00 PM EST. There's no carryover — tiers reset every week.


The Official Rules: What's Actually in the Fine Print

Splash Sports (QuickPicks' parent company) publishes formal terms for the program, and they add a lot of detail the in-app screens don't fully spell out:

  • Eligibility: You must be 18+, a verified account holder, in a legal QuickPicks state, and have made at least one deposit and one QuickPicks entry. Suspended or restricted accounts are excluded.

  • What counts: All QuickPicks entry lengths (2-pick through 6-pick), all sports, and all entry amounts qualify — but only if fully paid with cash or Splash Credits, and only once the entry is finalized and paid (not simply placed).

  • What doesn't count: Entries using promotional offers (Boosted Payouts, No Sweat, etc.) don't count toward tier volume, nor do refunded, voided, or cancelled entries. This matters — a user stacking promo boosts to grind volume won't see that volume reflected in their tier.

  • Credits have real restrictions: Splash Credits have no cash value, can't be withdrawn or transferred, and expire 30 days after being awarded if unused. They also can't always be stacked with other promotions and carry the same playthrough requirements as other Splash Credits on the platform.

  • One account, one tier: Multi-accounting or coordinating entries with other users to game tier thresholds is explicitly prohibited and can result in forfeiture of credits or account termination.

  • Splash Sports can change the rules: The company reserves the right to modify tier thresholds, reward percentages, or the entire program structure "at any time following written notice," and can suspend or end the program outright.

  • Disputes: Any disagreement over tier calculation or reward amount must be raised in writing within 7 days of the distribution date, and Splash Sports' decision is final and binding.

  • Responsible gaming note: The terms page links to a partner (Birches Health) for players concerned about their gaming habits, alongside a helpline — a signal the company is aware this kind of volume-based incentive can encourage compulsive play.


Why the Fine Print Matters for Users

The official rules answer several practical questions the marketing screens leave out:

  1. Promo-boosted entries don't help you level up — if you're using discounts or boosts to play more cheaply, that volume doesn't count, undermining the "just play more" instinct the app's UI encourages.

  2. Credits expire in 30 days — unlike cash, this creates a soft deadline to keep playing, which reinforces frequent engagement rather than one-off use.

  3. The program can change or vanish — tier thresholds and reward rates aren't guaranteed long-term, so a user optimizing their weekly spend around hitting Diamond could see those goalposts move.

  4. The volume threshold is steep — Bronze alone requires $501+ in entry fees in a single week, not lifetime play. This is a program built for frequent, high-spend users, not casual ones.


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