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How do I cancel a monthly subscription?
How do I cancel a monthly subscription?

No longer need a regular spot? Cancelling a subscription is simple.

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Written by Samantha
Updated over 3 months ago

Perhaps you're now commuting elsewhere, or your office has finally installed some snazzy bike parking? Either way, you can cancel your Spokesafe subscription at any time by doing the following steps:

  1. Head to the "Menu" button.

  2. Press "Manage My Subscriptions".

  3. You will now be taken to our payment provider's login page. This secure log in will confirm you are the account holder and can proceed.

Once on the page you must press the "Cancel Plan" button to cancel your monthly subscription. This button is in grey and is under your subscription details and above the payment methods section.

You can still continue to access your space until the end of your subscription period too.

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