Once you book a rack at Spokesafe, we don't let anyone else book that spot. It is crucial to park your bike in the exact numbered spot assigned to your booking. This ensures a fair and seamless experience for all users.
Sadly, we can't stop people parking in the wrong bay - so simply drop your bike off in the next available bay and get on with the rest of your day.
We ban members who repeatedly park in others' spaces to maintain order and fairness. Additionally, unclaimed bikes are removed and donated to charity in compliance with our policies.