If you need to change your child's username or password, for security reasons, this is done through the Parent Account within the Spriggy app. 

Once logged in under the Parent Account:

  1. On the home screen, tap your child's name or profile photo
  2. On this screen you can check the username 
  3. To change the username: tap the current username and delete, type in a new username (5 or more characters, letters and numbers only) 

If you need to change the password of the Child Account: 

  1. On the home screen, tap your child's name or profile photo
  2. Tap the blue box that says 'Change Password' - here you will be able to put in a new password for the child account 
  3. Type a new password (8 characters or more) 
  4. Retype the new password to confirm
  5. Tap the blue box 'Change password' 
Did this answer your question?