Getting Started

Are you new to Spriggy? Start here.

Gabriella avatar Adrienne avatar Acacia avatar
24 articles in this collection
Written by Gabriella, Adrienne, and Acacia

How do I activate my Replacement card?

If you have received a Replacement card that you ordered, this is how you can activate it in the app.
Acacia avatar
Written by Acacia
Updated over a week ago

Does Spriggy have account numbers and BSB's?

Find out how you can pay into your Spriggy Parent Wallet.
Adrienne avatar
Written by Adrienne
Updated over a week ago

What is Spriggy?

Who we are & what we do, while highlighting some of our best features.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How does Scheduled Top-Up and Pocket Money Schedule money differ?

Find out the differences between scheduled top-ups and scheduled pocket money
Adrienne avatar
Written by Adrienne
Updated over a week ago

How does Spriggy work?

Find out how to setup your new account and learn about the different parts of the app.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How To Enable Scheduled Top Ups

Find out how to "turn on" scheduled top-ups from your linked payment
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I update my linked payment method?

Steps to add or change payment method between debit card and bank account
Gabriella avatar
Written by Gabriella
Updated over a week ago

What are the benefits of using Spriggy?

A few of the primary reasons why parents like using Spriggy.
Adrienne avatar
Written by Adrienne
Updated over a week ago

Are you part of or owned by a bank?

We are not affiliated or owned by a bank
Gabriella avatar
Written by Gabriella
Updated over a week ago

Why use Spriggy over a traditional bank account?

The reasons why Australians prefer Spriggy over a youth bank account.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How does Spriggy help teach financial education?

The primary reason why we do what we do at Spriggy.
Adrienne avatar
Written by Adrienne
Updated over a week ago

Where is the Spriggy team located?

Learn a little bit more about where we work and who's on the team.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How is this different from a debit card?

A few differences between our prepaid Visa card and a debit card.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I contact Spriggy?

The best ways to get in touch with the Spriggy support team
Adrienne avatar
Written by Adrienne
Updated over a week ago

How is this different from a credit card?

Find out the differences between our prepaid card and a credit card.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How is this different from other generic prepaid cards?

Why use a Spriggy prepaid Visa card over the other available options.
Adrienne avatar
Written by Adrienne
Updated over a week ago

What do I need to join Spriggy?

The minimum requirements you'll need to become a member.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How old does my child have to be to use Spriggy?

The age eligibility requirements for joining Spriggy.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I download the Spriggy app?

Step-by-step guide to downloading the Spriggy app.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How long before my family's cards arrive in the post?

Find out how long it should take to receive your cards in the mail.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I activate my cards?

Find out how to download the app and activate your Spriggy cards.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I setup my child's login?

Find out how to setup your child's username and password.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do my kids use their card?

Learn how to make purchases with Spriggy using payWave or a PIN.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I add money onto my Spriggy cards?

Step-by-step instructions on how to load funds and update your linked payment details.
Adrienne avatar
Written by Adrienne
Updated over a week ago