Getting Started

What is Spriggy?

Who we are & what we do, while highlighting some of our best features.

Written by Joseph
Updated over a week ago

Calling Spriggy

Everything you need to know about why Spriggy doesn’t offer phone support - it’s for you.

Written by Joseph
Updated over a week ago

How do I activate my Replacement card?

If you have received a Replacement card that you ordered, this is how you can activate it in the app.

Written by Acacia
Updated over a week ago

Does Spriggy have account numbers and BSB's?

Find out how you can pay into your Spriggy Parent Wallet.

Written by Joseph
Updated over a week ago

How do I sign in to Spriggy?

Excited to sign in and get the most out of Spriggy - great! Need some help signing in - we’re here for you.

Written by Joseph
Updated over a week ago

How does Scheduled Top-Up and Pocket Money Schedule money differ?

Find out the differences between scheduled top-ups and scheduled pocket money

Written by Joseph
Updated over a week ago

How does Spriggy work?

Find out how to set up Spriggy and learn about the different parts of the app.

Written by Joseph
Updated over a week ago

How To Enable Scheduled Top Ups

Find out how to "turn on" scheduled top-ups from your linked payment

Written by Joseph
Updated over a week ago

How do I update my connected account?

Steps to add or change payment method between debit card and bank account

Written by Gabriella
Updated over a week ago

What are the benefits of using Spriggy?

A few of the primary reasons why parents like using Spriggy.

Written by Joseph
Updated over a week ago

Are you part of or owned by a bank?

We are not affiliated or owned by a bank

Written by Gabriella
Updated over a week ago

Why use Spriggy over a traditional bank account?

Some of the reasons why Australians enjoy Spriggy.

Written by Joseph
Updated over a week ago

How does Spriggy help teach financial education?

The primary reason why we do what we do at Spriggy.

Written by Joseph
Updated over a week ago

Where is the Spriggy team located?

Learn a little bit more about where we work and who's on the team.

Written by Joseph
Updated over a week ago

How is this different from a debit card?

A few differences between our prepaid Visa card and a debit card.

Written by Joseph
Updated over a week ago

How do I contact Spriggy?

The best ways to get in touch with the Spriggy Member Help team

Written by Joseph
Updated over a week ago

How is this different from a credit card?

Find out the differences between our prepaid card and a credit card.

Written by Joseph
Updated over a week ago

How is this different from other generic prepaid cards?

Why use a Spriggy prepaid Visa card over the other available options.

Written by Joseph
Updated over a week ago

How do I top-up my Parent Wallet?

Find out how to manually top-up your Spriggy Parent Wallet at anytime in the app

Written by Gabriella
Updated over a week ago

What do I need to join Spriggy?

The minimum requirements you'll need to become a member.

Written by Joseph
Updated over a week ago

How old does my child have to be to use Spriggy?

The age eligibility requirements for joining Spriggy.

Written by Joseph
Updated over a week ago

How do I download the Spriggy app?

Step-by-step guide to downloading the Spriggy app.

Written by Joseph
Updated over a week ago

How long before my family's cards arrive in the post?

Find out how long it should take to receive your cards in the mail.

Written by Joseph
Updated over a week ago

How do I activate my cards?

Find out how to download the app and activate your Spriggy cards.

Written by Joseph
Updated over a week ago

How do I set up my child's login?

Find out how to setup your child's username and password.

Written by Joseph
Updated over a week ago

How do my kids use their card?

Learn how to make purchases with Spriggy using payWave or a PIN.

Written by Joseph
Updated over a week ago

How do I add money onto my Spriggy cards?

Step-by-step instructions on how to load funds and update your linked payment details.

Written by Joseph
Updated over a week ago