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Getting Started
Getting Started
Are you new to Spriggy? Start here.
27 articles in this collection
Written by
Gabriella,
Acacia,
and
Joseph
What is Spriggy?
Who we are & what we do, while highlighting some of our best features.
Written by
Joseph
Updated over a week ago
Calling Spriggy
Everything you need to know about why Spriggy doesn’t offer phone support - it’s for you.
Written by
Joseph
Updated over a week ago
How do I activate my Replacement card?
If you have received a Replacement card that you ordered, this is how you can activate it in the app.
Written by
Acacia
Updated over a week ago
Does Spriggy have account numbers and BSB's?
Find out how you can pay into your Spriggy Parent Wallet.
Written by
Joseph
Updated over a week ago
How do I sign in to Spriggy?
Excited to sign in and get the most out of Spriggy - great! Need some help signing in - we’re here for you.
Written by
Joseph
Updated over a week ago
How does Scheduled Top-Up and Pocket Money Schedule money differ?
Find out the differences between scheduled top-ups and scheduled pocket money
Written by
Joseph
Updated over a week ago
How does Spriggy work?
Find out how to set up Spriggy and learn about the different parts of the app.
Written by
Joseph
Updated over a week ago
How To Enable Scheduled Top Ups
Find out how to "turn on" scheduled top-ups from your linked payment
Written by
Joseph
Updated over a week ago
How do I update my connected account?
Steps to add or change payment method between debit card and bank account
Written by
Gabriella
Updated over a week ago
What are the benefits of using Spriggy?
A few of the primary reasons why parents like using Spriggy.
Written by
Joseph
Updated over a week ago
Are you part of or owned by a bank?
We are not affiliated or owned by a bank
Written by
Gabriella
Updated over a week ago
Why use Spriggy over a traditional bank account?
Some of the reasons why Australians enjoy Spriggy.
Written by
Joseph
Updated over a week ago
How does Spriggy help teach financial education?
The primary reason why we do what we do at Spriggy.
Written by
Joseph
Updated over a week ago
Where is the Spriggy team located?
Learn a little bit more about where we work and who's on the team.
Written by
Joseph
Updated over a week ago
How is this different from a debit card?
A few differences between our prepaid Visa card and a debit card.
Written by
Joseph
Updated over a week ago
How do I contact Spriggy?
The best ways to get in touch with the Spriggy Member Help team
Written by
Joseph
Updated over a week ago
How is this different from a credit card?
Find out the differences between our prepaid card and a credit card.
Written by
Joseph
Updated over a week ago
How is this different from other generic prepaid cards?
Why use a Spriggy prepaid Visa card over the other available options.
Written by
Joseph
Updated over a week ago
How do I top-up my Parent Wallet?
Find out how to manually top-up your Spriggy Parent Wallet at anytime in the app
Written by
Gabriella
Updated over a week ago
What do I need to join Spriggy?
The minimum requirements you'll need to become a member.
Written by
Joseph
Updated over a week ago
How old does my child have to be to use Spriggy?
The age eligibility requirements for joining Spriggy.
Written by
Joseph
Updated over a week ago
How do I download the Spriggy app?
Step-by-step guide to downloading the Spriggy app.
Written by
Joseph
Updated over a week ago
How long before my family's cards arrive in the post?
Find out how long it should take to receive your cards in the mail.
Written by
Joseph
Updated over a week ago
How do I activate my cards?
Find out how to download the app and activate your Spriggy cards.
Written by
Joseph
Updated over a week ago
How do I set up my child's login?
Find out how to setup your child's username and password.
Written by
Joseph
Updated over a week ago
How do my kids use their card?
Learn how to make purchases with Spriggy using payWave or a PIN.
Written by
Joseph
Updated over a week ago
How do I add money onto my Spriggy cards?
Step-by-step instructions on how to load funds and update your linked payment details.
Written by
Joseph
Updated over a week ago