Accounts and Settings

The "ins and outs" of how your account works.

Peter Crellen avatar Gabriella avatar Adrienne avatar
44 articles in this collection
Written by Peter Crellen, Gabriella, and Adrienne

Have you received an email asking to confirm some details on your Spriggy?

We take security very seriously here at Spriggy.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How can I transfer back to my bank?

If your child has reached their savings goal or you have made a mistake, we can help!
Adrienne avatar
Written by Adrienne
Updated this week

What are push notifications?

We will alert you anytime your child spends funds on their card!
Adrienne avatar
Written by Adrienne
Updated over a week ago

Need a copy of your child's transaction list?

We can help you!
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Written by Adrienne
Updated over a week ago

What is the referral code?

Signing up and wondering what the referral field means?
Adrienne avatar
Written by Adrienne
Updated over a week ago

How should I get started with Spriggy?

Excited to get your Spriggy up and running, but not sure where to start? We can help.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How long does it take for my Spriggy card to arrive?

Delivery times for new, replacement, and expiring cards!
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I cancel one child on my Spriggy?

If you are not looking to cancel your entire Spriggy, our team can remove individual children for you!
Adrienne avatar
Written by Adrienne
Updated over a week ago

How to approve jobs

A guide to approving jobs as a parent so your kids get paid.
Peter Crellen avatar
Written by Peter Crellen
Updated over a week ago

How to complete jobs

A guide to completing jobs as a parent or child
Peter Crellen avatar
Written by Peter Crellen
Updated over a week ago

How to edit or delete your kids jobs

A guide to editing, changing or deleting jobs for your kids
Peter Crellen avatar
Written by Peter Crellen
Updated over a week ago

How to add jobs for your kids

A guide to creating or adding jobs for your kids
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Written by Peter Crellen
Updated over a week ago

How to use Spriggy Jobs

If you need some help using Spriggy Jobs, this article will help you get started.
Peter Crellen avatar
Written by Peter Crellen
Updated over a week ago

How do I turn notifications on / off?

This article will help you manage your notifications setting as a parent and a child.
Peter Crellen avatar
Written by Peter Crellen
Updated over a week ago

How do I add a child in-app?

Already a Spriggy user? You can add an additional child in-app!
Gabriella avatar
Written by Gabriella
Updated over a week ago

How can I enable or disable scheduled top-ups?

Find out how to switch scheduled top-up on and off
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I top-up my Parent Wallet?

Find out how to manually top-up your Spriggy Parent Wallet at anytime in the app
Gabriella avatar
Written by Gabriella
Updated over a week ago

Linked bank account - Scheduled Top-Ups and Pocket Money.

Check out these reminders enabling scheduled top-ups with a linked bank account
Adrienne avatar
Written by Adrienne
Updated over a week ago

How do I update my mailing address?

Find out the steps to change your mailing address in app
Gabriella avatar
Written by Gabriella
Updated over a week ago

What happens to my child’s balance when they receive a replacement card?

Find out how the balance and transactions transfer over to the new card.
Gabriella avatar
Written by Gabriella
Updated over a week ago

How do I transfer from my child's Card to the Parent Wallet?

Steps to transferring from the Card to Parent Wallet
Gabriella avatar
Written by Gabriella
Updated over a week ago

Where did my child's Pocket Money go?

Your child's Pocket Money has been renamed Savings in our app.
Gabriella avatar
Written by Gabriella
Updated over a week ago

Can I link the Spriggy Card to an iTunes account?

How to link Spriggy to your iTunes account
Gabriella avatar
Written by Gabriella
Updated over a week ago

What happens if I delete a Savings Goal?

Find out where the money goes when a Savings Goal is deleted.
Gabriella avatar
Written by Gabriella
Updated over a week ago

What do I do if my child's card is expiring?

Find out what happens when it is time to renew your cards.
Gabriella avatar
Written by Gabriella
Updated over a week ago

What is the Parent Wallet?

Find out why Spriggy has a Parent Wallet attached to the parent account.
Adrienne avatar
Written by Adrienne
Updated over a week ago

What is the Pocket Money Schedule?

Learn a little bit more about setting up recurring Pocket Money transfers.
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Written by Adrienne
Updated over a week ago

What are Goals and how do they work?

How savings goals work and why they're important.
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Written by Adrienne
Updated over a week ago

How long do Parent Wallet top ups take to process?

Find out the standard processing times for funds to clear in your Parent Wallet from a linked debit card versus a bank account.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How can my child transfer their own money?

Steps to transfer money to Savings, Goals, or the Card under your child's login.
Gabriella avatar
Written by Gabriella
Updated over a week ago

How can I check the balance on my child’s card?

Find out how to track your family's balances on their Spriggy cards.
Adrienne avatar
Written by Adrienne
Updated over a week ago

How can I see a history of my child’s spending?

Step-by-step instructions to see your child's transaction history.
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Written by Adrienne
Updated over a week ago

How do I set/change my child's PIN?

A step-by-step guide on how to set, change, or update a PIN.
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Written by Adrienne
Updated over a week ago

How do I refer friends or family to Spriggy?

A step-by-step guide to referring friends, family, or colleagues and earning a referral bonus.
Adrienne avatar
Written by Adrienne
Updated over a week ago

What are the load limits on my Parent Wallet and Child Cards?

Find out the minimums and maximums you can load with Spriggy.
Adrienne avatar
Written by Adrienne
Updated over a week ago

I received an invite code for Spriggy, how do I use it?

What to do if you receive a referral code from a friend, family, or colleague to earn $5 for signing up to Spriggy.
Adrienne avatar
Written by Adrienne
Updated over a week ago

Can the Spriggy card be used overseas?

Information about the cost of using your Spriggy card overseas.
Adrienne avatar
Written by Adrienne
Updated over a week ago

Can I login on multiple devices?

Yes. There are no restrictions to logging in on multiple devices.
Gabriella avatar
Written by Gabriella
Updated over a week ago

Can I access my Spriggy from your website?

Spriggy may only be managed via mobile - not web (yet).
Adrienne avatar
Written by Adrienne
Updated over a week ago

Are you able to add money at any physical locations like stores or the Post Office?

Loads into Spriggy may only be made digitally at the present time.
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Written by Adrienne
Updated over a week ago

Do Spriggy Cards accrue any interest?

The reason why we don't pay interest and what we're doing about it.
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Written by Adrienne
Updated over a week ago

Does Spriggy replace cash?

The benefits of using digital currency over physical currency.
Adrienne avatar
Written by Adrienne
Updated over a week ago

Does Spriggy support Apple Pay?

The only reason why we don't support Apple Pay quite yet.
Adrienne avatar
Written by Adrienne
Updated over a week ago

Can you link Spriggy cards to PayPal?

How to link Spriggy to your PayPal account.
Gabriella avatar
Written by Gabriella
Updated over a week ago