Services and Settings

Have you received an email asking to confirm some details on your Spriggy?

We take security very seriously here at Spriggy.

Written by Joseph
Updated over a week ago

How can I transfer back to my bank?

If your child has reached their savings goal or want to transfer funds out of your Spriggy membership, we can help!

Written by Joseph
Updated this week

What are push notifications?

We will alert you anytime your child spends funds on their card!

Written by Joseph
Updated over a week ago

Need a copy of your child's transaction list?

We can help you!

Written by Joseph
Updated over a week ago

What is the referral code?

Signing up and wondering what the referral field means?

Written by Joseph
Updated over a week ago

How should I get started with Spriggy?

Excited to get your Spriggy up and running, but not sure where to start? We can help.

Written by Joseph
Updated over a week ago

How long does it take for my Spriggy Card to arrive?

Delivery times for new, replacement, and expiring cards!

Written by Joseph
Updated over a week ago

How do I cancel one child on my Spriggy?

If you want to remove individual children from your Spriggy membership, our team can do this for you!

Written by Joseph
Updated over a week ago

How to approve jobs

A guide to approving jobs as a parent so your kids get paid.

Written by Peter Crellen
Updated over a week ago

How to complete jobs

A guide to completing jobs as a parent or child

Written by Peter Crellen
Updated over a week ago

How to edit or delete your kids jobs

A guide to editing, changing or deleting jobs for your kids

Written by Peter Crellen
Updated over a week ago

How to add jobs for your kids

A guide to creating or adding jobs for your kids

Written by Peter Crellen
Updated over a week ago

How to use Spriggy Jobs

If you need some help using Spriggy Jobs, this article will help you get started.

Written by Peter Crellen
Updated over a week ago

How do I turn notifications on / off?

This article will help you manage your notifications setting as a parent and a child.

Written by Peter Crellen
Updated over a week ago

How do I add a child in-app?

Already a Spriggy user? You can add an additional child in-app!

Written by Gabriella
Updated over a week ago

How can I enable or disable scheduled top-ups?

Find out how to switch scheduled top-up on and off

Written by Joseph
Updated over a week ago

Linked bank account - Scheduled Top-Ups and Pocket Money.

Check out these reminders enabling scheduled top-ups with a linked bank account

Written by Joseph
Updated over a week ago

How do I update my mailing address?

Find out the steps to change your mailing address in app

Written by Gabriella
Updated over a week ago

What happens to my child’s balance when they receive a replacement card?

Find out how the balance and transactions transfer over to the new card.

Written by Gabriella
Updated over a week ago

How do I transfer from my child's Card to the Parent Wallet?

Steps to transferring from the Card to Parent Wallet

Written by Gabriella
Updated over a week ago

Where did my child's Pocket Money go?

Your child's Pocket Money has been renamed Savings in our app.

Written by Gabriella
Updated over a week ago

Can I link the Spriggy Card to an iTunes account?

How to link Spriggy to your iTunes account

Written by Gabriella
Updated over a week ago

What happens if I delete a Savings Goal?

Find out where the money goes when a Savings Goal is deleted.

Written by Gabriella
Updated over a week ago

What do I do if my child's card is expiring?

Find out what happens when it is time to renew your cards.

Written by Gabriella
Updated over a week ago

What is the Parent Wallet?

Find out why Spriggy has a Parent Wallet.

Written by Joseph
Updated over a week ago

What is the Pocket Money Schedule?

Learn a little bit more about setting up recurring Pocket Money transfers.

Written by Joseph
Updated over a week ago

What are Goals and how do they work?

How savings goals work and why they're important.

Written by Joseph
Updated over a week ago

How long do Parent Wallet top-ups take to process?

Find out the standard processing times for funds to clear in your Parent Wallet from a linked debit card versus a bank account.

Written by Joseph
Updated over a week ago

How can my child transfer their own money?

Steps to transfer money to Savings, Goals, or the Card under your child's login.

Written by Gabriella
Updated over a week ago

How can I check the balance on my child’s card?

Find out how to track your family's balances on their Spriggy cards.

Written by Joseph
Updated over a week ago

How can I see a history of my child’s spending?

Step-by-step instructions to see your child's transaction history.

Written by Joseph
Updated over a week ago

How do I set/change my child's PIN?

A step-by-step guide on how to set, change, or update a PIN.

Written by Joseph
Updated over a week ago

How do I refer friends or family to Spriggy?

A step-by-step guide to referring friends, family, or colleagues and earning a referral bonus.

Written by Joseph
Updated over a week ago

I received an invite code for Spriggy, how do I use it?

What to do if you receive a referral code from a friend, family, or colleague to earn $5 for signing up to Spriggy.

Written by Joseph
Updated over a week ago

What are the load limits on my Parent Wallet and Child Cards?

Find out the minimums and maximums you can load with Spriggy.

Written by Joseph
Updated over a week ago

Can the Spriggy card be used overseas?

Information about the cost of using your Spriggy card overseas.

Written by Joseph
Updated over a week ago

Can I login on multiple devices?

Yes. There are no restrictions to logging in on multiple devices.

Written by Joseph
Updated over a week ago

Can I access my Spriggy from your website?

Spriggy may only be managed via mobile - not web (yet).

Written by Joseph
Updated over a week ago

Are you able to add money at any physical locations like stores or the Post Office?

Loads into Spriggy may only be made digitally at the present time.

Written by Joseph
Updated over a week ago

Do Spriggy Cards accrue any interest?

The reason why we don't pay interest and what we're doing about it.

Written by Joseph
Updated over a week ago

Does Spriggy replace cash?

The benefits of using digital currency over physical currency.

Written by Joseph
Updated over a week ago

Does Spriggy support Apple Pay?

Apple Pay is here!

Written by Joseph
Updated over a week ago

Can you link Spriggy cards to PayPal?

How to link Spriggy to your PayPal account.

Written by Gabriella
Updated over a week ago