The Spriggy Card

Tips and troubleshooting on how to use the Spriggy prepaid card

Peter Crellen avatar Gabriella avatar Joseph avatar
10 articles in this collection
Written by Peter Crellen, Gabriella, and Joseph

Will there be more new card designs released in the future?

Find out our plans for alternative card designs
Gabriella avatar
Written by Gabriella
Updated this week

How to order a replacement card

If your card has been lost, stolen or you just wish to order a new design, follow these steps
Peter Crellen avatar
Written by Peter Crellen
Updated over a week ago

What happens to my child’s balance when they change card designs?

Find out what happens to the balance and transactions when you receive a replacement card or change card design
Gabriella avatar
Written by Gabriella
Updated this week

Where can I use my cards?

Spriggy cards can be used both online and in-store.
Joseph avatar
Written by Joseph
Updated over a week ago

What do I do if my card declines?

Find out a number of reasons why a transaction is rejected or declined
Gabriella avatar
Written by Gabriella
Updated over a week ago

What do we do if our card is lost or stolen?

Find out what to do in the event that your child's card is lost, stolen, or damaged and need a replacement card.
Joseph avatar
Written by Joseph
Updated over a week ago

Does Spriggy block age-inappropriate purchases?

Ensuring your kids purchases are appropriate for their age.
Joseph avatar
Written by Joseph
Updated over a week ago

Where can't the Spriggy card be used?

We recently introduced merchant blocking on the Spriggy cards
Gabriella avatar
Written by Gabriella
Updated over a week ago

How do I contact Spriggy if my card is not working?

Use your in-app support to contact Spriggy
Gabriella avatar
Written by Gabriella
Updated over a week ago

Why has my card not worked with an ATM?

Spriggy cards cannot be used currently for cash-out.
Joseph avatar
Written by Joseph
Updated over a week ago