The Curlier Questions

Need a hand with a transaction or have a more specific question? - This section is for you!

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13 articles in this collection
Written by Joseph

Does my child have a different Spriggy Pocket Money app?

Everything you need to know about logging into Spriggy Pocket Money as a kid.
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Written by Joseph
Updated over a week ago

Why did my Spriggy Card decline?

The most common reasons a child's Spriggy Card may be declined.
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Written by Joseph
Updated over a week ago

How do I dispute a transaction on my child's Spriggy Card?

The steps to take to identify or dispute a transaction on your child's Spriggy Card.
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Written by Joseph
Updated over a week ago

What do I do if a Spriggy Card is lost or stolen?

The steps to take if your child's Spriggy Card is lost or stolen.
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Written by Joseph
Updated over a week ago

Why is the card I want to use as my Connected Account not working?

Everything you need to know about what debit cards can be used as a Connected Account.
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Written by Joseph
Updated over a week ago

How is a Spriggy Card different from a credit card?

Find out the differences between our prepaid Spriggy Card and a credit card.
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Written by Joseph
Updated over a week ago

What happens if I delete a savings Goal?

Everything you need to know about deleting a savings Goal.
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Written by Joseph
Updated over a week ago

What are these $0.01 transactions?

Learn about pre-authorisations and how they effect your Spriggy Card balance.
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Written by Joseph
Updated over a week ago

What do I do if my child's Spriggy Card is expiring soon?

Everything you need to know about renewing a Spriggy Card.
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Written by Joseph
Updated over a week ago

What happens if there are insufficient funds in my Connected Account when a scheduled Top Up is due?

Everything you need to know when your scheduled Top Up fails due to insufficient funds.
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Written by Joseph
Updated over a week ago

What happens to my child’s balance and transaction history when they get a Replacement Card?

Find out how the balance and transactions transfer over to a new Spriggy Card.
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Written by Joseph
Updated over a week ago

What do I do now my child is now 18+?

What to do with your child's Spriggy Card when they legally become an adult.
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Written by Joseph
Updated over a week ago

How do I provide feedback on Spriggy?

Whether you have feedback on the product or the team, we are here to listen.
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Written by Joseph
Updated over a week ago