You can cancel an order up to the canteen's cut-off time.
Please note that the only one cut-off time can be displayed in the app.
Some items may have an earlier cut-off time i.e. 10pm the night before (this is at the canteen's/merchant's discretion and the item is greyed out in the app when the item can no longer be cancelled or ordered).
You can ask our team as canteen's often provide general cut-off guidelines.
When your order is cancelled, you will be credited the order amount and the order fee to your Spriggy Schools balance. You can use this credit for your next order.
To cancel an order:
Go to the Orders screen and click on the order you would like to cancel:
Click "Cancel Order"
Your order will now be cancelled and funds credited to your Spriggy Schools balance.
Any questions? Just reach out to us via chat!