We love our members and would be very sorry to see any of you guys leave us. However, if your situation changes or if you are not happy with our service, you can close your account with us at any time via our Member Help Team. 

Once your account has been closed you will be refunded all remaining funds from your Spriggy Schools wallet. This will take 3-5 business days to reach your account.

In order to speak with our Member Help Team, please enter our app or website and follow the steps below. 

1. Click on the messenger icon in the bottom right corner of your screen.

2. Click ‘Send us a message’ in order to speak with a member of our Member Help Team.

3. Let our Member Help Team know that you would like to close your account and they will assist you as soon as they can.

If you feel comfortable, please let us know the reason you would like to close your account. We really do appreciate and encourage all feedback, so that we can continuously improve and provide the best experience we can 😊