We pride ourselves on the quality of our service and making sure each child receives their lunch.
Should your order with us be missed or if there is a problem on the canteen’s end, your child can go up to the canteen and let them know and they will provide your child with lunch. All schools that use our service are committed with us to make sure that each child has access to lunch.
While this really shouldn’t happen, if it ever were the case that your child does not get their lunch, we encourage you to get in touch with us immediately so that we can provide the canteen's missing order policy.
You can contact us via in-app chat.
We really do appreciate and encourage all feedback, so that we can continuously improve and provide the best experience.