We built Email Designer to work with the widest array of Email Clients. There are some limitations though; certain email clients only offer certain features.
Limitations of Popular Email Clients
Below you will find a list of the most common limitations when sending emails to your clients.
Microsoft Outlook (Desktop version)
Unfortunately, Outlook is one of the most notorious email clients for displaying emails; since 2007, its rendering engine runs on Word. As a result, a lot of design elements just do not render. The exception here is that Outlook on Mac actually uses Apple Safari’s rendering engine, so emails do not have these limitations.
🚫 Images have issues stretching
🚫 No rounded images or buttons
🚫 No gradients
🚫 No animated GIFs in older versions
🚫 No custom fonts
🚫 No video support
🚫 Poor rendering of complex designs
Microsoft Outlook.com and Hotmail.com (Web version)
✅ Good with complex designs
🚫 No custom fonts
Gmail
✅ Good with complex designs
🚫 No custom fonts
🚫 No video support
Custom Fonts
A custom font is one of the over 1,000 fonts available in Sprout, including Nunito, Lato, Open Sans, Roboto, and more. These custom fonts have helped make the web more modern and more beautiful, allowing designers to express their creativity more freely.
However, only certain email clients support custom fonts. For email clients that do not support custom fonts, Sprout will provide a web safe font instead.
The most popular email clients and their font support:
✅ Supports Custom Fonts | 🚫 Supports Only Web Safe Fonts |
Android Mail | Gmail |
Thunderbird | Yahoo! |
Apple Mail | Outlook.com |
iOS Mail | Outlook 2003, 2007, 2010, 2013, 2019 |
Outlook 2011 for Mac | Hotmail.com |
Outlook 2016 |
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Web Safe Fonts
Virtually all email clients will be able to use any of these fonts:
Sans-serif | Serif | Monospaced |
Arial | Georgia | Courier |
Arial Black | Times | Courier New |
Tahoma | Times New Roman |
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Trebuchet MS |
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Outlook 2016 |
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