FAQs
Frequently asked Sprout Studio questions - answered.
By Sprout and 1 other2 authors22 articles
- How do I stop clients from getting duplicated?What to do to stop clients from being duplicated in Sprout Studio.
- Brand Images in SproutThere are many places to upload images while setting up your brand in Sprout. Here is a handy guide for what size works best and where.
- Why can't I turn off my Client Details assistant emails?This article answers why the Client Details section in the Sprout Assistant can't be turned off
- Does Sprout Assistant replace my workflows?This article will describe the differences between the Sprout Assistant and your Workflows
- Which file formats are supported for Email Attachments?This article gives you a list of file formats that are accepted when using the Email Attachments feature
- How do I let my clients download their digital files after they order them from a gallery?How to deliver digital files after they've been purchased from a gallery.
- How can I offer a list of products or services that my clients can purchase from, similar to a public shopping cart?
- How do I organize my email templates? They are getting disorganized and it's difficult to find the one I'm looking for!
- How do I get/copy the images/photos from a gallery favorite submission into Lightroom?
- How can I embed an image or photo into a questionnaire or email?
- How do I change the city for the weather and sunrise/sunset widget on the dashboard?
- What is an active shoot vs. an archived shoot?
- My emails are getting delivered to spam, how do I improve my email deliverability?
- How do I reset my client's password?
- Can I export or download a contract, invoice or questionnaire as a PDF?
- Does Sprout have an app?
- How do I log in?
- Why can't I see my Sprout Studio calendar in Google?
- Why are my images out of order?
- Why is the downloaded image from a gallery smaller than the one I uploaded?
- Retrying your Sprout Studio subscription paymentHas your payment failed? Use the "Retry Payment" button in your Sprout account.
- Onboarding and Sprout Apps