FAQs

Bryan Caporicci avatar Justin Morabito avatar
33 articles in this collection
Written by Bryan Caporicci and Justin Morabito

I'm afraid that switching will be too expensive, too much work and too confusing

If you're feeling overwhelmed with switching to Sprout Studio, here are some answers to some common concerns!
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Written by Bryan Caporicci
Updated over a week ago

GDPR Compliance for Sprout subscribers doing business in the EU & UK

What GDPR Compliance for Sprout Studio subscribers doing business in the European Union & United Kingdom looks like.
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Written by Justin Morabito
Updated over a week ago

Which file formats are supported for Email Attachments?

This article gives you a list of file formats that are accepted when using the Email Attachments feature
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Written by Justin Morabito
Updated over a week ago

Does Sprout Studio have any demos, samples or examples?

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Written by Bryan Caporicci
Updated over a week ago

What's the difference between Sprout Studio and other studio management softwares, such as 17Hats, Honeybook, ShootQ, Studio Ninja, Dubsado, and Tave?

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Written by Bryan Caporicci
Updated over a week ago

Does Sprout Studio offer an integration with ProSelect or other in-person sales software tools?

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Written by Bryan Caporicci
Updated over a week ago

Does Sprout Studio have a referral or affiliate program? Can I share Sprout Studio and earn a commission?

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Written by Bryan Caporicci
Updated over a week ago

How do I turn a quote into an order?

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Written by Bryan Caporicci
Updated over a week ago

How do I let my clients automatically download their digital files after they order them from a gallery?

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Written by Bryan Caporicci
Updated over a week ago

How can I offer a list of products or services that my clients can purchase from, similar to a public shopping cart?

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Written by Bryan Caporicci
Updated over a week ago

How do I organize my email templates? They are getting disorganized and it's difficult to find the one I'm looking for!

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Written by Bryan Caporicci
Updated over a week ago

How do I add a discount to an order or invoice?

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Written by Bryan Caporicci
Updated over a week ago

How do I get/copy the images/photos from a gallery favorite submission into Lightroom?

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Written by Bryan Caporicci
Updated over a week ago

Does a gallery expire at the beginning or end of the day of its expiry date?

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Written by Bryan Caporicci
Updated over a week ago

How can I embed an image or photo into a questionnaire or email?

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Written by Bryan Caporicci
Updated over a week ago

Is there a Sprout Studio plan that doesn't include galleries? What if I want only studio management?

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Written by Bryan Caporicci
Updated over a week ago

How do I change the city for the weather and sunrise/sunset widget on the dashboard?

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Written by Bryan Caporicci
Updated over a week ago

What is an active shoot vs. an archived shoot?

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Written by Bryan Caporicci
Updated over a week ago

My emails are getting delivered to spam, how do I improve my email deliverability?

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Written by Bryan Caporicci
Updated over a week ago

What's the best size image to upload into a gallery?

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Written by Bryan Caporicci
Updated over a week ago

How do I send a client their portal?

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Written by Bryan Caporicci
Updated over a week ago

How do I reset my client's password?

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Written by Bryan Caporicci
Updated over a week ago

Can I export or download a contract, invoice or questionnaire as a PDF?

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Written by Bryan Caporicci
Updated over a week ago

How do I change the default expiry date for my galleries?

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Written by Bryan Caporicci
Updated over a week ago

Does Sprout have an app?

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Written by Bryan Caporicci
Updated over a week ago

Where did my gallery go? It disappeared!

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Written by Bryan Caporicci
Updated over a week ago

I can't log in; it says my username is not found. How do I log in?

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Written by Bryan Caporicci
Updated over a week ago

Does Sprout Studio offer lab integration?

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Written by Bryan Caporicci
Updated over a week ago

How do I refund a client's invoice or order?

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Written by Bryan Caporicci
Updated over a week ago

Why can't I see my Sprout Studio calendar in Google?

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Written by Bryan Caporicci
Updated over a week ago

Why does my client have multiple "parts" to their gallery downloads?

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Written by Bryan Caporicci
Updated over a week ago

Why are my images out of order?

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Written by Bryan Caporicci
Updated over a week ago

Why is the downloaded image from a gallery smaller than the one I uploaded?

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Written by Bryan Caporicci
Updated over a week ago