Trip Organizers may offer additional excursions, products, or trip enhancements at any time. If you’ve already registered for your trip but would like to purchase more add-ons, you can easily do so from your traveler portal. If you need to remove an add-on, contact your trip organizer for assistance.
Adding Add-ons
You can buy add-ons either during the registration process or afterward through your traveler portal. To purchase an add-on after registration:
Log in to your traveler portal.
Scroll down to the "Buy Add-Ons" tab, located below the payment plan schedule.
Select the quantity of add-ons you'd like to purchase (prices include any applicable fees).
Click the "Purchase Add-ons" button.
Confirm your order by selecting "Purchase" in the Order Summary pop-up.
Once purchased, your add-ons will appear in the "Purchased" tab, where you can see the quantity and total cost, including any fees.
Purchasing Add-ons with a Payment Plan
If you have a payment plan with remaining installments, the cost of the add-on will be added to your total balance. Your upcoming payment amounts are not automatically redistributed.
Purchasing Add-ons with a Fully Paid Balance
If your balance is fully paid, your card on file will be charged immediately when you purchase an add-on.
Removing Add-ons
If you need to remove an add-on, contact your trip organizer. The organizer can adjust your order using the Edit Order feature in their dashboard.
Note: Travelers cannot remove add-ons directly from the portal.
Returning Add-ons with a Payment Plan
If you are on a payment plan, the cost of the returned add-on will be deducted from your remaining balance.
Returning Add-ons with a Fully Paid Balance
If your balance is fully paid and you need to return an add-on, contact the Trip Organizer to request a refund for the total cost of the add-ons.
Frequently Asked Questions
Can I add add-ons after my balance is fully paid?
Yes, your card on file will be charged immediately.
What happens to my payment schedule when I buy an add-on?
The cost is added to your total balance but upcoming payments are not automatically redistributed. Contact your organizer if you need adjustments.
Can I remove an add-on myself from the traveler portal?
No, contact your trip organizer. They can adjust your order using Edit Order.
What if I don’t see any add-ons available?
Add-ons are set up by the trip organizer. If none are listed, the organizer hasn’t enabled them for your trip.
Still Need Help?
If you have questions about add-ons or need assistance, contact your trip organizer or reach out to our support team using the chat widget below.