Amazon WorkDocs is a secure service that enables seamless transfers of large, high-volume files. RyteBox uses it to share client files with clients and their representatives, including payment files, statements, analytics data, etc.
Please note there are permissions requirements and Amazon Work Docs allows us to share entire folders or just sub-folders and files, along with view only access vs editing access.
There are two primary types of Client Access:
Single File Client Access - One login, one client file linked to one SR1 file
Multi-File Client Access - One login, multiple client files linked to multiple SR1 files
Single-File Client Access: Request & Permission
Access to a single SR1 client file and corresponding WorkDocs folder.
Request Access
Send an email to support-sr1@rytebox.com requesting access to Work Docs
Please include:
Details of Person Requesting Access:
Company Name
First Name
Last Name
Email Address
Folder Access
Client Folder Name / Sub-Folder / Filename
Include direct links if possible
Level of Access that you would like to grant:
Read Only Permission
Edit/Read/Write Permissions
You will receive a reply informing you that access has been granted via email
Single-File Client Access: Login to SR1 Work Docs
Login to Work Docs using SR1 Username/Password
Enter the email address connected to your SR1 login in the first window https://sr1.awsapps.com/
Enter the Username and Password that you use to login to SR1 in order to login to the corresponding client file on WorkDocs on the second window
Once you register and log in, folders shared with you will be accessible from the "Collaborate" option at the top.
If you forget your login credentials, you can retrieve them from the login screen at sr1.awsapps.com/workdocs.
Reminder, if you change your SR1 password then you must remember to enter the new one when logging into WorkDocs.
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Multi-File Client Access: Request & Permission
Access multiple client files in SR1 and therefore multiple client files in Work Docs folder
Request Access
Send an email to support-sr1@rytebox.com requesting access to Work Docs
Please include:
Details of Person Requesting Access:
Company Name
First Name
Last Name
Email Address
Folder Access
List of Client Folder Names / Sub-Folders / Filenames
Include direct links if possible
Level of Access that you would like to grant:
Read Only Permission
Edit/Read/Write Permissions
You will receive a reply informing you that access has been granted via email, including:
A new email address to use when logging into SR1 Work Docs
A temporary password to use when logging into SR1 Work Docs
Change password after first login attempt
Multi-File Client Access: Login to SR1 Work Docs
Login to Work Docs using New Email & Password
Enter the email address that you received in your Permission email in the first window https://sr1.awsapps.com/
Note that the @sr1dc.com email address you receive will only be for login purposes, and not for otherwise receiving or sending emails.
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Accessing Amazon WorkDocs:
You can access WorkDocs on the web or via the Desktop Drive version**.
You can access Amazon WorkDocs on the web here: Amazon WorkDocs
Download the desktop version here: Amazon WorkDocs Drive
If prompted for a URL when signing in to Drive, you should enter RyteBox (if prompted for partial) or sr1.awsapps.com/workdocs (for full)
** We strongly recommend using the Desktop Drive version because it acts as a regular folder on your desktop, making it easier to navigate and edit files.
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Change Password for Work Docs / SR1 Access
Once you have established access into Amazon Work Docs and you can see the files you expected to have access to, we strongly recommend changing the password.
US Server Client Files : SR1 US Server Password Change
UK Server Client Files: SR1 UK Server Password Change
Single-File Client Access Password Change
For clients with one username associated to one SR1 client file with one email address, there is a single login for both SR1 and Work Docs using the username. We highly recommend changing this password upon first use or first login to SR1.
Go to the link above related to your client file (US vs UK) to change the password for the username associated to your SR1 login and Work Docs access.
Enter your SR1 username and associated current password and enter the new one that you would like to change it to.
Please note this will also change your password to login to SR1 as well as Work Docs.
Multi-File Client Access Password Change