Orders, Shipping & Delivery
This section aims to provide information on our order processing, product shipping, and logistics tracking.
24 articles
How can I track my order?
What is Sol Medical's shipping policy?
What are the delivery times and costs?
Does Sol Medical offer international shipping?
What if my order is lost during transit?
Can I change the shipping address after placing an order?
How are large or delicate devices packaged and shipped?
What if some items are missing or incorrect when my order arrives?
Does Sol Medical offer shipping insurance options?
Will I receive a notification after my order is shipped? How will I receive it?
Does Sol Medical deliver equipment to the door and take care of installation?
How long does it typically take to process an order before shipment?
Which logistics companies does Sol Medical use for delivery?
Is there an option for expedited shipping? How are the fees calculated?
Is personal signature required upon delivery?
Does Sol Medical ship to P.O. Box addresses?
For international orders, who is responsible for paying customs duties and import taxes?
How can I get an estimated shipping cost before placing an order?
What documents will be included with the shipment (e.g., invoice, packing list)?
What happens if I am not available to receive the delivery at the scheduled time?
Are there any regions (even domestic) where Sol Medical does not provide delivery services?
If my order is delayed in transit, how can I inquire?
Does Sol Medical offer weekend or holiday delivery services?
After order confirmation, how long can I expect to receive the goods?