Our offices are open from Monday - Friday, 8:00 AM to 8:00 PM EST except on the following holidays.
During holidays, please open a support ticket through the Portal or by emailing penelope@bonterratech.com. All non-critical support inquiries will be addressed the next business day.
Status Page
Please see our scheduled maintenance, unscheduled maintenance and any open incidents on our status page.
After-Hours Critical Support
Please see how to contact our teams in the case of a critical incident.
Canada Observed Holidays
Holiday | Date |
New Year’s Day | Monday, January 1, 2024 |
Family Day | Monday, February 19, 2024 |
Good Friday | Friday, March 29, 2024 |
Easter Monday | Monday, April 1, 2024 |
Victoria Day | Monday, May 20, 2024 |
U.S. Juneteenth | Wednesday, June 19, 2024 |
Canada Day | Monday, July 1, 2024 |
Civic/Provincial Day | Monday, August 5, 2024 |
Women’s Equality Day | Monday, August 26, 2024 |
Labour Day | Monday, September 2, 2024 |
National Day for Truth and Reconciliation | Monday, September 30, 2024 |
Thanksgiving | Monday, October 14, 2024 |
International Day for the Elimination of Violence Against Women | Friday, November 29, 2024 |
Christmas Day | Wednesday, December 25, 2024 |
Boxing Day | Thursday, December 26, 2024 |
United States Observed Holidays
Holiday | Date |
New Year’s Day | Monday, January 1, 2024 |
Martin Luther King Jr. Day & Civil Rights Day | Monday, January 15, 2024 |
Presidents’ Day | Monday, February 19, 2024 |
Cesar Chavez Day (observed) | Friday, March 29, 2024 |
Bonterra Self-Care Day | Friday, April 26, 2024 |
Memorial Day | Monday, May 27, 2024 |
Juneteenth | Wednesday, June 19, 2024 |
Independence Day | Thursday, July 4, 2024 |
Women’s Equality Day | Monday, August 26, 2024 |
Labor Day | Monday, September 2, 2024 |
Indigenous Peoples’ Day | Monday, October 14, 2024 |
Thanksgiving | Thursday, November 28, 2024 |
Day After Thanksgiving | Friday, November 29, 2024 |
Christmas Eve | Tuesday, December 24, 2024 |
Christmas Day | Wednesday, December 25, 2024 |
Australia Observed Holidays
Holiday | Date |
New Year’s Day | Monday, January 1, 2024 |
Australia Day | Friday, January 26, 2024 |
Bonterra Self-Care Day | Monday, February 19, 2024 |
Labour Day | Monday, March 11, 2024 |
Good Friday | Friday, March 29, 2024 |
Easter Monday | Monday, April 11, 2024 |
ANZAC Day | Thursday, April 25, 2024 |
King's/Queen's Birthday | Monday, June 10, 2024 |
U.S. Juneteenth (Observed) | Wednesday, June 19, 2024 |
Women’s Equality Day | Monday, August 26, 2024 |
AFL Grand Final Friday | TBD (Friday Before AFL Grand Final) - likely Friday, September 27, 2024 |
Melbourne Cup Day | Tuesday, November 5, 2024 |
International Day for the Elimination of Violence Against Women | Friday, November 29, 2024 |
Christmas Day | Wednesday, December 25, 2024 |
Boxing Day/Proclamation Day | Thursday, December 26, 2024 |