Sign Up/Log In Issues

Covering common issues when trying to sign up or log in to our platform.

Ethan Finkel avatar
Written by Ethan Finkel
Updated over a week ago

The Basics

Sign up for an account

Once you've received an email invitation to sign up, make sure to sign up with the email address that was sent the invitation.

Security notice: email notifications always come from

Invitations look like this:

Log in to your account

Once you've created an account, there are 3 ways to log in to your account:

  1. Log in with your Google Account

  2. Log in with your Microsoft Account

  3. Log in with your email address using a magic link

I didn’t receive an email invitation to sign up but need access.

Please reach out to the person with account access and ask them to send you an invitation.

Or send an email to and we'll take care of you!

My Company name changed

We're sorry about that, send an email to and we'll take care of you!

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