This page has a detailed listing of what you can find within each report. An overview of accessing these reports can be found here. Individual elements may not apply to s specific line item and so may be blank in some cases.
Standard Reports
The Orders report contains:
Order ID
Bar code
Order source
Creation dateRe
Customer information including ID, name, phone, address
Subscription information
Order preference information
Order Status
Order feedback
Scheduled and Actual pickup and drop off times as well as the driver that handled each
Recurring order status
Skipped status
Item count, cost, and up-charges for Wash and Fold, Wash and Press, and Dry Cleaned items
Date that the order was charged
The Customers report contains:
Customer Information including ID, email name and address
Registration Source and date
SMS status (SMS ready and SMS opt out)
Customer address service status
Remaining credits
Date of first and most recent orders
Total order count and total spend
Payment method
Ambassador code and number of referrals
Referral code customer used when signing and who referred them
Subscription plan information and total subscription spend.
The Coupons report contains:
The back end ID of the coupon
Creation date
Coupon code that is used by customers
Coupon start and end date
Value of the coupon
Total value of all uses of the coupon
The Driver report contains:
Driver ID
Creation date
Email address
Driver Name
Driver phone number
Last active date
Total orders handled by driver
Total value of orders handled by driver
Average value of orders handled by driver
The Routes report contains:
Date of the route stops
Days of the week the route runs on
Route start and end times
Number of stops
Number of skips
Revenue from the route
The Transactions report contains:
Back end ID's for The transaction and payment method
Customer ID
Customer Name
Order ID
Transaction date
Settlement date
Disbursement date
Item count
Total item charges
Delivery fees
Subscription fees
Credits
Refund amounts
Tax
Net sale value
Starchup fee
Processing fee
Deposit amount
The NPS report contains:
Business name
Customer ID
Customer name
Customer address
Customer email
Customer phone number
Order ID
Coupon used
First order date
Gross sale amount
Delivery date
Delivery driver
Order source
Subscription used
Custom Reports
The subscription report contains:
Customer name
Subscription name
Signup date
Charge date
Total customer spend on subscription
The daily revenue report contains daily totals for:
Wash and Fold
Wash and Press
Dry Clean
Items from the Other catigoy
Upcharges
Order totals
Subscription charges
Fees
Coupons
Credits
Refunds
The employee hours report contains:
Date
Clock In timestamp
Clock out timestamp
Total time worked
The close out report contains:
Cash receipts
Credit card receipts
Check receipts
Total receipts
Cash balance
The opt-out report covers subscriptions that have been opted out and includes:
Customer name
Subscription name
Opt out date
The inventory report covers any customer items currently in the facility
Customer Name
Ticket ID
Item code
Item name
Description
Location
Status
Route
Due date