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Troubleshooting: Attempting to print to printer opens PDF in tab instead

Troubleshooting when printing to your Star Micronics printer instead opens as a PDF

Nick Chapleau avatar
Written by Nick Chapleau
Updated over 2 years ago

If you're having trouble printing tickets via the CloudPRNT integration and it instead opens PDF in tab instead, please try the following steps:

  1. Go to workstation settings

  2. Change the relevant printer dropdown to dashboard

  3. Change it back to the printer you want

  4. Try printing again

If you're still having trouble, please contact our support team.

ID: 45932300015558

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