Reverting a transaction will remove the transaction from the order without deleting it or refunding it. The order will then be unpaid, allowing you run a new transaction for it. The reverted transaction will still exist for reporting purposes.
To revert a transaction:
Go to the Order Detail page for the order.
Click on the more options drop down menu in the upper right of the page where the customer's name is.
Click revert transaction.
Select the transaction you would like to revert and hit Revert.
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