Player FAQ

Boblin the CX Goblin avatar D S
11 articles in this collection
Written by Boblin the CX Goblin, Dougbear the Bugbear, and Sergio Solorzano

How To Request A Refund For A Game That Didn't Happen (As A Player)

If your game was suddenly canceled or didn't happen for some reason, but you were still charged, follow these steps to request a refund.
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Written by Sergio Solorzano
Updated this week

How to update your payment information

A quick guide to updating the payment for a game you are playing in or fix a failed charge.
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Written by Dougbear the Bugbear
Updated over a week ago

How to Leave a Review for your GM

A short walk through on the easiest way to review your GM on StartPlaying.Games
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Written by Dougbear the Bugbear
Updated over a week ago

Giving Custom Payments To Your GM

How to enter a custom payment for your StartPlaying GM, be it advanced payment for a long session or a little extra for a game well run.
Boblin the CX Goblin avatar
Written by Boblin the CX Goblin
Updated over a week ago

How to Request a Refund for a Game

A short article on how to request a refund
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Written by Dougbear the Bugbear
Updated over a week ago

Logging in and Social Sign-On

How to link your account with Facebook and Google for social sign-in and how to troubleshoot login.
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Written by Dougbear the Bugbear
Updated over a week ago

How to message your GM

Follow these steps to get in contact with your GM
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Written by Dougbear the Bugbear
Updated over a week ago

How to Cancel, Skip, or Leave a Game

Where to find the options for cancelling your signup a session, skipping a one-shot, or leaving a campaign altogether.
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Written by Dougbear the Bugbear
Updated over a week ago

When am I Charged?

Everything you need to know about how billing works on StartPlaying
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Written by Dougbear the Bugbear
Updated over a week ago

How much does StartPlaying.Games charge?

Finished articles are visible when they're added to a Help Center collection
Boblin the CX Goblin avatar
Written by Boblin the CX Goblin
Updated over a week ago

What is StartPlaying.Games?

A list of FAQs
Boblin the CX Goblin avatar
Written by Boblin the CX Goblin
Updated over a week ago