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Setting Up Your Profile

Alec avatar
Written by Alec
Updated over a month ago

Who This Is For

Users who have logged in and want to complete their profile information before or during their housing search.


What You'll Achieve

πŸ‘‰πŸΌ Complete your personal information

πŸ‘‰πŸΌ Set your relocation context

πŸ‘‰πŸΌ Define your housing preferences

πŸ‘‰πŸΌ Understand how profile data is used


Why Your Profile Matters

Your profile information helps StaysCo:

  • Match you with suitable properties

  • Pre-fill application forms

  • Communicate with you effectively

  • Understand your housing needs

A complete profile improves match quality and speeds up applications.


How to Access Your Profile

Click My Profile in the navigation menu (under Account section)

You will see the Profile page with two tabs: Personal & Location and Housing Preferences

[Screenshot: Profile page with tabs visible]


Tab 1: Personal & Location

This tab contains two sections:

Personal Information

  • First name

  • Last name

  • Email address

  • Phone number

  • Profile picture (optional)

To edit:

  1. Click the Edit button on the section

  2. Update the fields

  3. Click Save

Relocation Context

  • Are you relocating? (Yes/No)

  • Origin country (if relocating)

  • Relocation needs (e.g., visa support, school search, administrative help)

This helps StaysCo understand if you need additional relocation services.


Tab 2: Housing Preferences

This tab contains:

Housing Preferences

  • Looking for housing in (country/region)

  • Household size (just me, couple, family)

  • Pets (yes/no, type if yes)

  • Parking needed (yes/no)

  • Budget range (minimum and maximum monthly rent)

The budget slider lets you set your comfortable range. Drag the handles to adjust.


Step-by-Step: Completing Your Profile

Step 1: Click My Profile in the navigation

Step 2: On the Personal & Location tab, click Edit on Personal Information

Step 3: Fill in your first name, last name, and phone number. Email is pre-filled.

Step 4: Click Save

Step 5: Click Edit on Relocation Context if you are relocating

Step 6: Select your origin country and any relocation needs

Step 7: Click Save

Step 8: Switch to the Housing Preferences tab

Step 9: Click Edit and set your household size, pets, parking, and budget

Step 10: Click Save


Profile Completion Indicator

At the top of the Profile page, you see a completion percentage.

[Screenshot: Profile header with 75% completion indicator]

This shows how complete your profile is. A higher percentage improves match accuracy.


What Happens Next

Your profile data is saved and used when you create a housing request or apply to properties. You can update your profile at any time.


Common Questions

Is my profile information shared with landlords?

Only relevant information (e.g., household size, pets) is shared during applications. Your phone and email are shared only when necessary for booking.

Can I change my budget later?

Yes. You can update your budget at any time from the Profile page.

What if I do not know my exact move-in date?

Your profile does not include a move-in date. That is set when you create a housing request.

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