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πŸ’¬ How to Contact Support

Support contacts.

Updated over 2 months ago

Need help with a swap or have a question? Our support team is available 24/7 to assist you!


🧭 Contact Options

πŸ’» Live Chat:
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Click the chat button in the bottom-right corner of this page (or on stealthex.io) to start a live conversation with our support team or submit a ticket β€” we’re always happy to help!


β€‹πŸ“§ Email:
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You can also reach us directly at support@stealthex.com for any non-urgent inquiries or detailed requests.


⏱ Response Time

Our average response time is within a few minutes during all hours.
For email inquiries, responses are typically sent within 20-30 minutes, depending on request complexity.


πŸ“„ To Speed Up Your Request

When reaching out, please include:

  • πŸ†” Exchange ID (from your confirmation page or email)

  • πŸ”— Transaction (TX) hash if available

  • πŸ–Ό Screenshots of any relevant pages or wallet confirmations

Providing these details helps our team locate your transaction and resolve your issue faster.


🀝 We’re Here to Help

Whether your swap is delayed, a memo/tag was missed, or you simply have a question about rates, our support team will guide you through every step.

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