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💬 How to Contact Support

Support contacts.

Need help with a swap or have a question? Our support team is available 24/7 to assist you!


🧭 Contact Options

💻 Live Chat:

Click the chat button in the bottom-right corner of this page (or on stealthex.io) to start a live conversation with our support team or submit a ticket — we’re always happy to help!


📧 Email:

You can also reach us directly at support@stealthex.io for any non-urgent inquiries or detailed requests.


⏱ Response Time

Our average response time is within a few minutes during all hours.
For email inquiries, responses are typically sent within 20-30 minutes, depending on request complexity.


📄 To Speed Up Your Request

When reaching out, please include:

  • 🆔 Exchange ID (from your confirmation page or email)

  • 🔗 Transaction (TX) hash if available

  • 🖼 Screenshots of any relevant pages or wallet confirmations

Providing these details helps our team locate your transaction and resolve your issue faster.


🤝 We’re Here to Help

Whether your swap is delayed, a memo/tag was missed, or you simply have a question about rates, our support team will guide you through every step.

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