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πŸ” Why Did My Swap Fail?

Failed swap

M
Written by Max Novak
Updated over a month ago

πŸ” Most Common Reasons

  • Sent less than the required minimum amount

  • Incorrect or expired destination wallet address

  • Used wrong MEMO/tag (for XRP, XLM, etc.)

  • Blockchain congestion or high volatility

πŸ› οΈ What To Do

  1. Check your transaction on the blockchain

  2. Copy your TX hash

  3. Contact support and provide them with both the exchange ID and TX hash

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