If you haven't been connected for a week, something might have been done incorrectly with your authorization. Here is how to restart your authorization.
Step 1: Log in to SDGE's secure utility connection page.
Step 2: Click End Data Sharing to close your existing authorization.
Step 3: Select the service account associated with the current authorization and click Next.
Step 4: Confirm your selection by clicking End Data Sharing.
Step 5: Click Set Up to reauthorize.
If there is no service to select here, that means you didn't previously attempt to connect your account. Simply skip to step 5 below.
Step 6: Last step! Click Authorize Data Sharing to finish.
Thanks for reauthorizing your SDGE account!
- You've now done everything you need to enroll with OhmConnect. Your utility will verify your authorization to see if they have everything they need.
- This process can take up to 3-5 days. Contact support for help if it's been longer than 3-5 days and you're still not Silver. You can all check this information on your settings page.
Thanks for going through the process to revoke and authorize OhmConnect again!