ZERO by OhmConnect is part of an invite-only pilot that started in January 2020. Some of the details of ZERO by OhmConnect may change as we improve how we help your home become carbon neutral. So, please refer to this page for the most up-to-date information on this experience.



What is ZERO by OhmConnect?

ZERO by OhmConnect is the easiest and most rewarding way to zero out your carbon footprint. It’s a monthly subscription service that allows you to make your home carbon neutral - without lifting a finger.

When you’re enrolled in ZERO by OhmConnect, we calculate how much carbon dioxide (CO2) your home produces based on the electricity your home uses. Then, we work with amazing partners to support projects that offset the same amount of CO2 you used. So, you can rest well knowing that your home is carbon neutral!

We’re introducing ZERO by OhmConnect in January 2020. It’s a paid monthly subscription, which is invite only for now. Read more about this new pilot below or reach out to our fabulous Customer Experience team (help@ohmconnect.com) so that we can bring you up to speed.



How does ZERO by OhmConnect work?

ZERO by OhmConnect allows you to make your home carbon neutral.

Once you’ve signed up for ZERO by OhmConnect, we use your monthly utility data to determine how much electricity your home uses. Then we calculate your monthly carbon footprint based on that amount of electricity, so that we know how much CO2 you’re emitting into the environment. This tells us how much CO2 we need to offset so that your home has a zero impact on the atmosphere.

Then, we use your monthly fee to finance projects across the USA to eliminate your carbon footprint. Some of these might include planting trees, supporting solar or wind farms, and investing in fuel-efficient cooking stoves. There are many projects that are available to support this goal, and with ZERO by OhmConnect we automatically choose one that matches your carbon footprint.

Every month, you'll receive an email with a report that highlights the projects you helped finance and the CO2 you helped offset. And just like that… you’re home is carbon neutral.



What is my carbon footprint?

Good question!

Your carbon footprint is the amount of greenhouse gases containing carbon that are released into the environment by certain activities, like using energy to power your home. It’s usually measured in tonnes of carbon dioxide (CO2).

Lots of factors influence the carbon footprint of your home, including how much energy you use, when you use it and where you live. (Hello to one of the major benefits of #OhmHours…!)

So, now you know more about your carbon footprint, what can you do about it? Read below to learn more about a concept called ‘carbon offsetting.’



What is carbon offsetting?

Carbon offsetting is a way to reduce the impact of your carbon footprint. 

Basically, for every amount of CO2 you emit into the atmosphere through activities (like heating your home or driving your car), you remove the same amount of CO2 through other activities (like planting a tree or building renewable energy projects). This means that the total amount of CO2 you’ve emitted into the world is zero. 

Yes, zero.

Starting to see where we got our name from?!

Once you’re in this ideal state, you are considered carbon neutral, since the same amount of CO2 being emitted into the atmosphere is the same as the amount being removed. Since it’s almost impossible to operate a home or business without emitting carbon, carbon offsetting is becoming a popular way to achieve carbon neutrality.



How does OhmConnect do carbon offsetting?

OhmConnect works with partners who are experts at carbon offsetting. 

Each month, we use utility data to determine the total amount of CO2 that our members enrolled in ZERO by OhmConnect emit into the atmosphere from powering their homes. We add up this amount to create one big fat carbon footprint, and then work with our partners to ensure that we invest in projects that remove the same amount of CO2 from the atmosphere.



Do I have to use ZERO by OhmConnect to offset my carbon footprint?

Absolutely not!

The good news is that when you participate in #OhmHours, you're already reducing the amount of energy your home uses. When your home uses less energy, you produce less CO2 because you’re consuming less energy. Less energy equals less carbon emissions, so you’re already having a positive impact on the atmosphere. 

If you see the value in reducing your carbon footprint even more, you can enroll in programs, like ZERO by OhmConnect, to offset the carbon footprint of your home.



How often is my carbon offset when I’m enrolled in ZERO by OhmConnect?

We offset your carbon footprint monthly. 

This means that you’ll receive a monthly round up email within the first week of every month, highlighting the projects you helped finance and the CO2 you helped offset. 

This means that each month we determine the total amount of CO2 that our members in ZERO by OhmConnect emitted into the atmosphere from powering their homes. Then, we work with our partners to invest in projects that remove the same amount of CO2 from the atmosphere.



How much does ZERO by OhmConnect cost?

Good question.

ZERO by OhmConnect is a monthly subscription that you can sign up for and cancel at any time. Since ZERO by OhmConnect offsets the carbon footprint of your home, it depends on how much energy your home uses. As you can imagine, the energy required to power a small one bedroom apartment is different than a 5 bedroom house.

To make ZERO by OhmConnect easy to budget for, we’ve designed our pricing based on 2 tiers of CO2 emissions. So, you’ll either pay $12.99 or $4.99 a month, depending on your carbon footprint.



Can I pay for ZERO by OhmConnect with my OhmConnect points?

That’s a great idea.

Right now, the only way to pay for ZERO by OhmConnect is by credit card or Apple Pay. If this is something you might be interested in (aka paying for ZERO by OhmConnect with OhmConnect points), please let us know because we’re always looking to improve our experiences.



Can I earn points for participating in ZERO by OhmConnect?

No. Right now, the best way to earn OhmConnect points is to participate in our #OhmHours.



How do I earn 10,000 tokens for signing up?

When you enroll in ZERO by OhmConnect, you automatically receive 10,000 tokens each month to spend in the token marketplace. Pretty cool, right?

This means that each month you're enrolled, you have 10,000 tokens to spend on anything your heart desires (that you can get from our marketplace, of course). These tokens expire at the end of the month, so we encourage you to jump in there and spend them before they disappear.



What can I spend my tokens on?

Good question.

When you enroll in ZERO by OhmConnect, you automatically receive 10,000 tokens per month to spend in the token marketplace.

You can spend these tokens on a variety of experiences. For example, you can forgive the negative points from one #OhmHour where you went over your baseline, you can protect your streak, or you can choose to double your referral points for a two week period. Rock on!


Can I still participate in #OhmHours if I’m enrolled in ZERO by OhmConnect?

Absolutely!

Our #OhmHours provide fun and engaging ways to reduce the energy your home uses. So, you can participate in ZERO by OhmConnect and fill your boots with #OhmHours, and watch the benefits of energy savings roll in.



Why was I invited to sign up for ZERO by OhmConnect? 

Starting in January 2020, we invited a small group of members to participate in ZERO by OhmConnect. For now, signing up is still invite-only, and we are not accepting additional members at this time.


Can I refer my friends or family to participate in ZERO by OhmConnect? 

Hopefully one day!

For now, we’re not accepting additional participants in ZERO by OhmConnect. However, you’re still welcome to refer your friends and family to OhmConnect, where they’ll be able to enjoy all of our other #OhmHour experiences.

And of course, we’ll keep you posted if (and ideally when) this changes.


Can I cancel ZERO by OhmConnect at any time? 

Yes.

We’d be sad to see you leave, and we understand that carbon offsetting isn’t for everyone.

Simply go to your Settings Page and select the option to stop participating in ZERO by OhmConnect. Once you do this, you will no longer be charged a monthly fee.


How do I cancel ZERO by OhmConnect?

Cancelling ZERO by OhmConnect is quite simple. Simply go to your Settings Page and select the option to stop participating in ZERO by OhmConnect. Once you do this, you will no longer be charged a monthly fee.



I have a question that isn’t here. How can I find help?

We got you!

Simply reach out to our fabulous Customer Experience team (help@ohmconnect.com) and we’ll be happy to work with you to find an answer.

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