Step 1: Click “Sell Your Event” on the Stellar homepage.
Step 2: You'll be taken to Stellar's organizer landing page. Feel free to browse this page and learn more about Stellar. When you're ready to set up your account, click "Try Stellar Now."
Step 3: Sign in.
Choose any one of the methods listed on the screen to sign in. If you don't have a Stellar account yet, signing in will create your account.
If you sign in with your email, Stellar will send a “magic link” to you to complete the registration process. The email with the link will be from email@example.com.
Step 4: If you signed in with email, locate the magic link in your email client, and click “Sign in to Stellar Tickets”
Step 4: Confirm your email address by entering it in the field provided.
Step 5: Select a plan.
Once you've completed sign in, you'll be greeted by a welcome screen. Read through the information there and click Next. Now you'll be asked to choose a plan.
Read carefully through the plan features and select the plan that works best for you. You'll be able to change your plan later if you change your mind.
Once you've selected your plan, you'll see a confirmation screen with your selected plan and the Terms of Sale. Confirm your selection by clicking the Get Started With ... button.
Step 6: Create your Organization.
Your Organization is your business account on Stellar. Create your Organization to start creating and selling your events.
First, enter your organization name. This is the business name that customers will see when they purchase tickets.
Next, enter your support email. This is where you will receive customer service emails from your customers who purchase tickets on Stellar. Since you will be using a third party credit card processor, Stripe, Stellar does not have authorization to process refunds which is why we require a support email on hand. For customer inquiries on completing a purchase to accessing a stream, those can be redirected to firstname.lastname@example.org.
Finally, select your currency. This is the currency you will use to sell tickets and collect payments. If you already have a Stripe account, it's a good idea to use the same default currency as your Stripe account, to avoid extra fees.
When you're done, click Next to go to the next step.
Now your Organization is created and you will go to your Dashboard. Feel free to take some time to look around and explore the features. Before you can create your first event, there are a few more steps you'll need to complete.
Step 6: Upload a Logo
On your Dashboard, you'll see a list of steps needed to Complete Your Account.
Click on Upload a Logo, then Browse Files. This will pull up your own files so you can locate your organization's logo. Select your logo from your files to upload it. The logo will appear in the box so you can see how it looks. If you've uploaded the correct logo, click Submit to complete this process.
Step 7: This is one of the most important steps -- setting up your credit card processor account through Stellar’s official partner, Stripe. Click “Connect to Stripe” to connect your Stellar account to Stripe.
At this time, all Stellar Organizers must use Stripe through the integration to process payments. You should either be the owner of record for your event organization, or have the last 4 numbers of the owner’s social security number as well as your organization’s banking information including routing and account numbers.
Step 8: Invite other team members. Go to Settings > Members > click "Invite" to invite other team members to have access to your organizations Stellar account.
Invited team members will receive an email asking them to accept your invite. Once they click "Accept Invite" they will have access to your organizations dashboard.
Step 9: Fill out your "Home Page". Click the Home Page button on the left menu.
Your Home Page is where your customers can go to learn more about your organization from the Event Page. To get started, click "Edit" in the upper right corner. The "Title" will be your organizations name and the "body" should include any information you'd like Stellar patrons to know. Click "Save".
The Logo Thumbnail you previously uploaded should be viewable under Media. In addition to a Logo Thumbnail, you will need to upload a Home Page Header Image (with an aspect ratio of 16:9).
Organizers can customize the colors of their Home Page using the settings under Appearance. Customization options include background color, text color, link color, button color, and accent colors.
Organizers may preview their home page before it's published by clicking "View Page" in the upper right corner.
Once you've verified that everything looks good, don't forget to click "publish".
Once you have completed the above steps, you are now ready to add an event and selling tickets!
The Add an Event help article provides guidance on how to do this.
Step 10 (Optional): Link your Stellar account to your Goldstar account.
If you opt to use Goldstar for additional marketing for your Stellar event please make sure to inform your Stellar representative so they can ensure your Goldstar account is linked to your Stellar account.
If you will be using Goldstar for the first time, you will first need to be create a Goldstar organizer account here: https://www.goldstar.com/organizers
After your event is up in Stellar, you may submit your event to Goldstar. Here is a Stellar Help Article on how to do that: Submit Your Event To Goldstar