Please make sure, you have the latest Stoic app version. You can easily update your app in the App Store or Google Play as we are constantly improving our app! Make sure to uninstall any outdated versions of the app before updating. After reinstalling, launch the app and verify proper functionality.
Alternative Access via Web App
While you work on resolving mobile app issues, you can still access Stoic using the web app. Log in via a web browser https://app.stoic.ai to ensure uninterrupted access to Stoic’s features.
Try closing and re-opening the app! If the issue persists, consider the following steps:
Delete and Reinstall the App:
Uninstall Stoic from your device.
Reinstall from the app store.
Log in to check functionality.
Check for Internet Connectivity:
Ensure your device has a stable Wi-Fi or data connection.
Restart Your Device:
Restart to resolve temporary glitches.
Check Internet and Device Settings
In addition to troubleshooting app functionality, confirm that your device settings support Stoic's operations to avoid connectivity-related issues.
If the error message is still showing, make a screenshot, so we know the exact screen where you got it, and send it to us as soon as possible, so we could fix it! 😃 Ensure your message includes the following details:
A brief description of the issue.
Steps you tried for troubleshooting.
Device and operating system information. Including these details helps Stoic's team resolve your issue promptly.