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Invoices Module Documentation
Invoices Module Documentation
Sync to QBO Error: Invalid Reference ID-Invalid Reference ID : Names element id0 not found
Sync to QBO Error: Invalid Reference ID-Invalid Reference ID : Names element id0 not found
Oscar Flores avatar
Written by Oscar Flores
Updated over a week ago

Failing to Sync to QBO

Image:

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​Action: When syncing an invoice to QBO and you receive an error: Invalid Reference ID-Invalid Reference ID : Names element id0 not found

Error: Invalid Reference ID-Invalid Reference ID : Names element id0 not found

Resolution:

  1. Open up QBO.

  2. Check the name of the Client and Vendor for that specific order.

  3. If client name and vendor match exactly, change the vendor name. (best practice add a dash before vendor name)

  4. Open up Stokkup, go to Invoices, and Re-sync order.

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