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Using the Help Button in Stokkup
Using the Help Button in Stokkup
Oscar Flores avatar
Written by Oscar Flores
Updated over 5 years ago

If you're reading this, chances are that you've either stumbled upon the "Help" button of your own accord, or you've been sent this article through the onboarding process. One way or another, this is a critical and extremely helpful feature within Stokkup.

The "Help" button is a gateway to all of the support articles available within Stokkup's Zendesk portal, as well as a convenient way to contact Stokkup's responsive support staff.

Here's a quick summary of how you would use the help button:

1. As you use Stokkup, you've come across a potentially "blocking" question.

2. Click on the "Help" button which is always floating in the bottom left corner of the screen.

3. Type in a search term, for example "How to filter".

4. You will see a list of articles which reference this search term.

5. Click on the article you are looking for, and it will appear in a hovering element on the page.

6. Didn't find what you're looking for? You can send a question directly to support staff by clicking the link at the bottom of the search results.

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