The "order status" is a concept central to Stokkup's workflow. Each status represents a department which must touch that order, before it makes it's way to the client. There are many advantages to having an order status, some of which include:
Giving an account manager the ability to update a client on the progress of an order
Allowing each team member to see when it is time for them to touch an order
Maintaining full transparency for the shop owner
So, how do we update the order status? Simply follow these easy steps:
1. Navigate to the module in question (orders, invoices, etc).
2. Click on the "order status" drop-down.
3. Select the status that you'd like to assign.
4. Observe, the order status has now been updated across all the modules.
Important Note:
The final five Statuses inside Stokkup will Trigger and automatic resync to QBO. The following Statuses are
Shipping / Packaging
Ready to Ship
Order- Final Invoice
Order - Paid in Full
Shipped / Picked up
Contact support@stokkup.com for additional questions.