Setup Gratuity
Sónia avatar
Written by Sónia
Updated over a week ago

To set up Gratuity on your store click on Stores > Store Settings > Gratuity

Here you'll find options to customise tips.

Gratuity can be disabled/enabled and the label can be edited. We've also added a new Smart Tips feature. Click here to learn more

If you want tipping to be voluntary, set the first option as 0.0%. For mandatory tipping, you can either set the same tipping amount across all options, or enter various amounts (5%, 10%, 12.5%, 15%).

When you set the first option as 0.0%, your customers will see the option "Not now" at checkout.

Tip reports can be seen under Reports, Sales, Tips.

If you have any questions, please contact support via Chat by clicking on the chat icon on the bottom right of your screen. You can also email cs@storekit.com or Whatsapp/call us at +442033189890.


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